This policy is valid as of December 2022.

Privacy Policy – Gotesp Equipamentos Industriais

Gotesp Equipamentos Industriais, a private legal entity, takes your privacy seriously and cares for the security and protection of data of all its customers, partners, suppliers and users of the domain site https://gotesp.com.br and any other site, store or application operated by the company.This Privacy Policy is intended to inform you about the way we use and disclose information collected from your visits to our site and in messages we exchange with you.This Privacy Policy applies only to information collected through the site.BY ACCESSING THE SITE, SENDING COMMUNICATIONS OR PROVIDING ANY KIND OF PERSONAL DATA, YOU DECLARE TO BE AWARE WITH RESPECT TO THE TERMS HEREIN AND IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF TREATMENT OF YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE ON THE SITE.This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise, regarding the Personal Data we process. If you have any questions about the use of Personal Data, please contact webmaster@gotesp.com.br.In addition, the Privacy Policy does not apply to any third party applications, products, services, website, or social media features that may be offered or accessed through the Site. Accessing these links will cause you to leave our site and may result in information about you being collected or shared by third parties. We do not control, endorse, or make any representations about third party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any web site with which you interact before permitting the collection and use of your Personal Data.If you send us Personal Data relating to other natural persons, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.

Section 1 – Definitions

For the purposes of this Privacy Policy:

1. “Personal Data“: means any information that directly or indirectly identifies or may identify a natural person, such as, for example, name, CPF, date of birth, IP address, among others;
2. “Sensitive Personal Data“: means any information which reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data concerning health or sex life, genetic or biometric data;
3. “Processing of Personal Data“: means any operation performed on Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, erasure or destruction. Any other operation provided for under applicable law is also considered Personal Data Processing;
4. “Data Protection Laws“: means all legal provisions governing the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Law on Personal Data Protection (“LGPD“).

Section 2 – Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you are purchasing products and/or services on or through the site, personalizing and improving your experience. Examples of how we use data include:

1. Enable you to purchase products and/or services on the site;
2. To confirm or correct the information we have about you;
3. To send information that we believe may be of interest to you;
4. To personalize your experience of using the site;
5. To be contacted by a phone number and/or e-mail address you provide. We may contact you in person, by voice message, through automatic dialing equipment, by text message (SMS), by e-mail, or by any other means of communication your device is capable of receiving, in accordance with law and for reasonable business purposes.

In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate: (a) under the Data Protection Laws; (b) to meet the requirements of legal proceedings; (c) to comply with a court order, regulatory decision or decision of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our, your, or others’ rights, privacy, or safety; (g) to detect and prevent fraud; (h) allow us to use available remedies or limit damages that we may suffer; and (i) in other ways permitted by law.

Section 3 – Non-provision of Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases we may not be able to provide you with full access to the site, some specialized features, or be able to provide you with the assistance you need, or be able to deliver the product or provide the service you have contracted for.

Section 4 – Collected Data

The general public will be able to browse the site without any need to register and send Personal Data. However, some of the functionalities of the site may depend on the registration and submission of Personal Data to complete the purchase/contracting of the service and/or to enable the delivery of the product/service by us.In contacting the site, we may collect:

1. Contact information: first name, last name, phone number, address, city, state, and e-mail address;
2. Information sent: information that you send via the form (doubts, complaints, suggestions, criticism, compliments, etc.).

In general site navigation, we may collect:

1. Location data: Geolocation data when you access the site;
2. Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
3. Site navigation data: Information about your visits and activities including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
4. Anonymous or aggregated data: anonymous answers to surveys or anonymous, aggregated information about how the site is enjoyed. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely to identify you through the use of that data with available technology;
5. Other information we may collect: information that does not specifically reveal your identity or that is not directly related to an individual, such as browser and device information; site usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Section 5 – Sharing Personal Data with Third Parties

We may share your Personal Data:

1. With the partner company(ies) you select or choose to submit your data, inquiries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil or other global locations, including servers for approval and production, and service providers for hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
2. With third parties, for the purpose of helping us manage the site;
3. With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or transfer of all or any part of our business, assets or capital (including those relating to bankruptcy or similar proceedings).

Section 6 – International Data Transfers

Personal Data and other information collected by us may be transferred or accessed by entities within the corporate group of partner companies around the world in accordance with this Privacy Policy.

Section 7 – Automatic Collection of Personal Data

When you visit the site, it may store or retrieve information in your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information can be about you, your preferences, or your device, and is used primarily to make the site function as you expect. The information usually does not identify you directly, but can offer a more personalized web experience.In accordance with this Privacy Policy, we and our third party service providers, subject to your consent, may collect your Personal Data in a variety of ways, including but not limited to:

1. Through the browser or the device: some information is collected by most browsers or automatically by Internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, and the type and version of the Internet browser you are using. We may use this information to ensure that the site operates properly.
2. Use of Cookies: Information about your use of the site may be collected by third parties from cookies. Cookies are pieces of information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the site, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, to display information more efficiently, and to personalize your experience when using the site, as well as for online tracking. We also collect statistical information about site usage to continually improve our design and functionality, to understand how the site is used, and to assist you in resolving site-related issues.If you do not want your information collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected, or gives you the option to accept or reject the transfer of a specific cookie (or cookies) from a particular site to your computer. However, this can create inconveniences in the use of the site.The settings you choose can affect your browsing experience and the operation that requires the use of cookies. In this regard, we reject any liability for the consequences resulting from the limited functioning of the website caused by the deactivation of cookies on your device (inability to set or read a cookie).
3. Use of pixel tags and other similar technologies: pixel tags (also known as Web beacons and invisible GIFs) may be used to track actions of website users (including email recipients), measure the success of our marketing campaigns and collect statistical data about store usage and response rates, and for other unspecified purposes. We can hire behavioral advertising companies, to get reports about the store’s ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our store and third party sites. We are not responsible for pixel tags, cookies and other similar technologies used by third parties.

Section 8 – Cookie Categories

The cookies used on our site comply with legal requirements and fall into the following categories:

1. Strictly necessary: these cookies allow you to navigate the site and enjoy essential features safely. One example is security cookies, which authenticate users, protect their data, and prevent the creation of fraudulent logins.
2. Performance: Cookies in this category collect information in encrypted and anonymous form related to our virtual site, such as the number of visitors to a specific page, origin of site visits, and which pages the user has accessed. All data collected is used only for possible improvements to the site and to measure the effectiveness of our communication.
3. Functionality: these cookies are used to remember user preference settings in order to improve your visit to our site, such as settings applied to the site layout or your responses to promotion pop-ups and sign-ups – so you don’t have to ask over and over again.
4. Advertising: We use cookies in order to create targeted campaigns and deliver ads according to your profile of site usage and consumption.

Section 9 – User Rights

You can, at any time, request it: (i) confirmation that your Personal Data are being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or elimination of unnecessary, excessive data or data handled in violation of the law; (v) portability of Personal Data to another service provider, provided that this does not affect our trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that Personal Data is only shared with the data subject.You should be aware that in certain cases (for example, due to legal requirements), your request may not be fulfilled immediately, and we may not be able to fulfill it because of legal obligations.

Section 10 – Security of Personal Data

We strive to adopt the technical and organizational measures provided by Data Protection Laws that are appropriate for protecting Personal Data in our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Section 11 – Hypertext links to other websites and social networks

The site may, from time to time, contain hypertext links that will redirect you to sites of our partners’ networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for these policies. Please check these policies before you submit any Personal Data to these sites.We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, IoT service provider, or device manufacturer, including all Personal Data you disclose to other organizations through the applications, in connection with such applications, or posted on our social media pages. We recommend that you find out about the privacy policy of each site you visit or service provider you use.

Section 12 – Updates to this Privacy Policy

If we change our Privacy Policy, we will post the new text on the site, with an updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you by using the contact information we have in our database or by notifying you on our site.You are reminded that we undertake not to process your Personal Data in a way incompatible with the purposes described above, except as otherwise required by law or court order.Your use of the site after the changes means that you accept the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate your access to the site.

Section 13 – Personal Data Controller

If you wish to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or to resolve any queries regarding the Processing of your Personal Data, please contact us at webmaster@gotesp.com.br.